Our products are exempt from being returned unless they have a manufacturing defect.
To initiate a refund, please contact our customer support team by email : contact@urban-homes.in within 3 days of receiving your product.
Provide your order details, including the order number, item(s) to be refunded, and the reason for the refund request.
Our customer support team will guide you through the refund process and provide you with any necessary instructions.
Thank you for shopping at www.urban-homes.in We strive to provide a seamless and reliable shipping experience for our customers. This Shipping Policy outlines important information regarding the shipping of your orders. Please review the shipping policy in details.
Once your order is shipped, you will receive a tracking number that can be used to track the progress of your shipment.
You can track your order by visiting the designated tracking page on our website or by using the tracking information provided in the shipping confirmation email.
Courier delivery is as follows:
Within Mumbai City 2 days*
Within Maharashtra State 3 to 4 days*
All States and Metros 5 to 7 days*
North East 10 days*
* From the day of placing order, excluding Sundays and bank holidays.
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